Patel Mattress Pvt Ltd
1. Information We Collect
Personal Information: Name, contact details, billing and shipping address, payment information.
Non-Personal Information: Browser type, device details, IP address, and cookies for analytics and site improvement.
2. How We Use Your Information
To process and deliver your orders.
To provide customer support and respond to your queries.
To send order updates, promotional offers, and service-related communications.
To improve our website, products, and services.
3. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure.
4. Sharing of Information
We do not sell, rent, or trade your personal data.
Information may be shared with trusted third-party service providers (e.g., payment gateways, courier partners) strictly for order fulfillment.
5. Cookies
Our website uses cookies to enhance user experience, track preferences, and improve site functionality. You may disable cookies in your browser settings.
6. Customer Rights
You can request access, correction, or deletion of your personal information.
You may opt-out of promotional emails anytime by clicking “Unsubscribe.”
7. Shipping Policy
✅ Free Shipping on all mattress orders.
🚚 PAN India Delivery to ensure you receive comfort wherever you are.
📦 Orders are usually dispatched within 3–7 business days.
8. Warranty Policy
🛏️ Lifetime Warranty is provided on Patel Mattress products (mattresses only).
❌ No warranty applies on accessories such as bedsheets, cloth covers, or fabric add-ons.
Warranty covers manufacturing defects only, not normal wear & tear or misuse.
9. Changes to Policy
Patel Mattress may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
For questions regarding this Privacy Policy or your personal data, please contact us at:
Patel Mattress Pvt Ltd
📧 Email: info@patelmattress
📞 Phone: +91 9109773740
🏢 Address: Oyo town house building, Barfani Dham near robot square, Indore